Welcome to the EDI brand.
This company that you and I work for is special, and it has been for almost 50 years. In the simple act of pushing tiny air bubbles into wastewater (and sometimes really big ones too), we are incrementally making the world a cleaner, healthier, more livable place, even as we make it ever easier and cheaper to do so. The point of our brand—and by extension, this guide—is to help outsiders understand what we already know: how special this group of people we call EDI really is.
The best way to grow our business is to tell others what’s special about us in a clear and consistent manner,
and to help you, we’ve specifically designed some brand tools that are introduced in this guide.
WHEN PEOPLE ASK, “SO…”
“….what does EDI do?”
WE GIVE THEM OUR BRAND STATEMENT:
“Aeration is a part of almost every wastewater treatment plant, but cheap or inefficient aeration products, as well as unreliable suppliers, have made life difficult for operators and engineers. EDI supports engineers, contractors, and operators from first design to long-term parts and service, so treatment plants can trust their aeration for life.“
OUR BRAND STORY
When you get asked what your company does, what do you say?
The best brands tell a story about how their customer had a problem, and how you came alongside them to assist as they solved it. If there’s one thing you take away from this entire book, memorize the two sentences above. You are a brand ambassador, and that story is how we want to be remembered. Of course, there’s a long version of this using all the classic story elements, and it starts with our hero…
Municipalities are key, but consulting engineers most influence whether we get a project.
What do they want? Like most professionals, these engineers want to do a good job, avoid frustrations, and move up in the world.
Has a Problem…
If we want to provide a solution, we must understand all levels of their problem.
Their external problem: The engineer needs an aeration/ammonia/nutrient removal solution.
Their internal problem: They need to move the project forward to please the boss and client.
Their philosophical problem: They desire recognition and admiration as an excellent engineer
meets a guide who understands their fear…
We must show we care and are credible.
We have empathy: We get that projects can move frustratingly slo-o-owly.
We have authority: Testimonials from fellow engineers and our data from full-scale facilities shows we can be trusted.
and gives them a plan…
We lay out in simple steps a pleasant process of doing business with us, to make it easy for engineers to move forward confidently.
Submit the RFP info.
Receive final design-ready drawings.
Never worry about nutrient limits again.
calling them to action…
Giving the hero a useful next step that moves the project forward.
Direct Call-to-Action: The “Submit your RFP” website button (or similar invitation in an ad) leads to tangible progress on a project without us having to do anything.
Indirect Calls-to-Action: Useful for those not ready to move forward, these can include offering valued content (in exchange for an email address for follow-up), inviting them to a presentation (either webinar or in-person), or the ol’ Contact Us button.
that leads to success!
We fulfil our promises of moving the project forward, the project is green-lit, the engineer has a great experience working with us, and we gain an evangelist while helping them to climb into a role with more influence.
that leads to failure.
The process falls apart, expectations aren’t met, and the consulting engineer moves on. Chances are we won’t get another shot with that engineer any time soon.
Our Brand Story helps us explain where we fit—we are the guide!—and what we do as part of our everyday interactions.
But who we are at a deeper level speaks to our mission, vision and our core values.
WHAT’S OUR DREAM FOR THE WORLD THAT OUR COMPANY EXISTS TO REALIZE?
For every drop of wastewater to meet the highest nutrient standards at the lowest possible energy footprint.
What do we do to turn that dream into reality?
We ensure all wastewater plant operators sleep easy at night through a relentless commitment to proven innovation, best-in-class employees and customer service.
WHAT IS DIFFERENT ABOUT OUR COMPANY THAT MAKES US UNIQUELY CAPABLE OF ACHIEVING OUR MISSION?
OUR CORE VALUES
At EDI, Napier-Reid, and Nexom, we believe in
Doing what we say
What do a good jumpshot, perfect golf swing, and EDI and Nexom’s success have in common? It’s all about following through. This is about so much more than honesty. We’ve built a reputation for reliability and earned the trust of engineers, regulators, and operators by supplying technologies that do what they’re designed to, and by our people routinely overdelivering on our promises.
A Scottish philosopher who paved the way for the scientific method, Hume’s life shows the power of following through: overlooked for much of his career, others would have given up; Hume instead cheerfully re-examined his earlier work even as he blazed new trails, and at long last received the respect he was due.
At EDI, Napier-Reid, and Nexom, we believe in
Seeing through clients’ eyes
It’s important to keep things in perspective. But to us, it’s equally important to choose the right perspective. Many companies consider themselves “client-focused,” but that’s inherently a reactionary position. Instead, we proactively choose our actions based on our clients’ points of view. We anticipate what matters to them, communicate with clarity and listen well. We are here for our clients as a guide they trust.
Once she escaped the horrors of slavery, Harriet Tubman should never have had to look back. But feeling the pain of the enslaved, she repeatedly risked her life as a part of the Underground Railroad and a Union scout during the U.S. Civil War, with her actions directly leading to the freedom of hundreds.
At EDI, Napier-Reid, and Nexom, we believe in
Relentlessly doing little things right
Details are like surgery. The only minor ones are the ones that don’t affect us. If we were forecasting weather, we could afford to be wrong 30% of the time; instead, clients need us to be 100% right. Since even big jobs and corporate decisions are just collections of tiny details, we win by tirelessly getting each one right.
Michelangelo was so detailed that, even doing work he didn’t like (painting), his results (the Sistine Chapel ceiling) are seen as the best of their kind. Scholars call his sculptures “a miracle that a formless block of stone could ever have been reduced to a perfection that nature is scarcely able to create in the flesh.”
At EDI, Napier-Reid, and Nexom, we believe in
They may not have WHMIS labels, but we’ve banned these toxic substances. Nothing chokes personal growth like egos or workplaces like silos. Both isolating impulses stem from a fear of being overlooked and a desire to be needed. We embrace humility and collaboration to become better people and grow Nexom so we can all be seen and valued.
“I am not bothered by the fact that I am unknown, I am bothered when I do not know others.” The Chinese philosopher tried early in his career to convince local rulers to remove literal walls to allow cooperation. “I don’t worry about not having a good position,” he said, “I worry about the means I use to gain position.”
At EDI, Napier-Reid, and Nexom, we believe in
We care about each other at work and our families at home, whether that includes ten kids, one goldfish, or neither. What does it mean for us to be family? It’s not to replace our home lives; quite the opposite! Rather, we legitimately care about our coworkers and our families (as varied as our situations away from work can be!). And we all take responsibility for keeping each other safe and healthy, and making this place a source of happiness, growth and fulfillment, because that’s what families do!
At the outbreak of the Crimean War, Jamaican nursing pioneer Mary Seacole applied to go care for the wounded. The government said no, but she felt she had to help and went anyway. The renown she earned for fearlessly caring for soldiers on both sides led to her being later named the greatest black Briton.
Did you know the pronunciation of “EDI” varies around the world?
In many parts of the world, people don’t pronounce the three letters separately, but pronounce the name like the name “Eddie.” It’s truly is one of the neat parts of being Environmental Dynamics International!
WHAT IS A BRAND OR A LOGO WITHOUT A GOOD STORY TO TELL?
TELLS THE STORY OF OUR IMPACT IN THE WASTEWATER TREATMENT PROCESS.
Our logo comes in many forms, distinguished by variables like the ones below. Ask Marketing for the version you should use.
On white (or light solid colors):
On EDI Blue*:
When adding the logo to the corner of a picture on social media, PowerPoint slide, advertisement, or any number of media that might have a complex background, it is useful to have the logo on a solid-colored background. EDI and Nexom use the same curve in complementary fashion—EDI the concave, Nexom the convex—to exemplify our brand’s distinctions amid our organization’s cleanly integrated nature. [paragraph return] Note: All curves also available in white, but represented here in blue because it just shows up better against the default white background of this webpage.
EDI curve for the bottom left of a page:
EDI curve for the top right of a page:
Language and Regions
In English, Nexom uses:
En français, Nexom utilise:
In North America, EDI uses:
In Europe, EDI uses
In Mexico, Central and South America, EDI uses
In the Middle East and North Africa, EDI uses:
In Japan, EDI uses
In India, EDI uses:
In the rest of Asia, EDI uses:
It is all of our jobs to responsibly use and—when called upon—protect our family crests.
LOGO USAGE GUIDELINES
CLEAR SPACE REQUIREMENT
To avoid crowding our logo, keep it an Nexom “m” or an EDI water droplet’s width clear of any other elements.
Epic Logo Fails
Keep it on the level:
Rotating the logo is a no-no.
Don’t let effects (shadows, bevels, glows, etc.) be added to our logo.
Even if they think it fits better:
Always ensure the logo is proportionate..
De-logo that photo:
Make sure the logo is always on solid-colored background.
Recolor no logo:
Sorry if it doesn’t match your favorite team’s colors.
Don’t let them recreate it:
There’s no substitute for the real thing.
Don’t change the text:
Unless it’s “N-E-X-O-M” or “E-D-I” it’s not “O-K” with us.
Repetition is not key:
The logo should not be a repeating pattern or wallpaper.
® every time:
The ® symbol protects the logo, so we protect the ® symbol.
Our Brand Names
Engineered Aeration Technologies
FlexAir® Pro Panel, Tube, and Disc Diffusers
FlexAir® Basic Solvent-Welded 9” Disc Diffusers
Streamline® Integrated Membrane, Diffuser, and Lateral
CoarsAir™ Max, Hex, FlexCap, and PermaCap Coarse-Bubble Diffusers
Matrix™ and Matrix Plus™ PTFE-embedded HTPU
SuperStrut™ Easily-Adjustable Fixed Grid Supports
ModuleAir™ Retrievable Configuration
EDPM/ PTFE Coated
SiteWorks™ Service and Maintenance
It’s easy to properly represent Nexom and EDI in documents and presentations.
Just trust our
Microsoft PowerPoint® Presentations
Where should I save the templates? You should drop them into your Documents\Custom Office Templates folder.
How do I access them in Word/PowerPoint? In either program, hit File>New, and you should find our templates under the Personal tab of the templates that come up.
Our Word Letterhead Template Explained
- First Page Top Margin: 1.82” from the top edge (or 0.5” plus 4 lines with 12 pt spacing) because we protect the elbow room of our logo.
- Address Dot: Position the top-left corner of the address here so it fits in the window of our envelopes.
- Fold Line: Fold the letterhead at this point (and the rest behind it) so the address fits in the window of our envelopes (and so the whole document fits in the envelope, period).
- Styles: Our Word letterhead templates have Styles & Formatting built in for headers, body text, etc. to draw attention to key points and maintain consistency.
- Margins: 1.15” left and right, and 1.65” from the bottom.
- Subsequent Page Top Margin:15″ from the top edge. (Other margins are identical to the first page.)
- Footer: Enter your document’s title and author to remind readers (and help reassemble documents that get mixed up).
- Automatic Page Numbers: No need to enter anything here!
Q. The letterhead is splitting my content onto more pages. Can I adjust the margins, paragraph spacing, or font sizing of the letterhead a little?
A. No, and it’s not just because we want things to look good.
It’s about being easy to understand and simple to work with, a reputation built slowly that can be ruined quickly.
Think about Apple. They have a reputation for simplicity. White backgrounds with a few words of black text. A phone with one button. Or Google: a whole webpage with one search field and two buttons. It would just take one incomprehensible ad or product to lose that reputation.
Even if they don’t know it, the person receiving your document cares about formatting, because it makes reading easier. And we care because it helps communicate that we value simplicity, that we are the easiest to work with.
Our Powerpoint Template Explained
- Background Colour: For Nexom, we’ve kept the blue gradient, reminiscent of the effect a projectors’ bulb has on a screen. For EDI, we’ve gone with the classic straightforward EDI blue.
- Title: You only have three lines, which is intentional to force us to devise a concise, simple title.
- Subtitle: Here is where you can include an addendum to your title, the presenter name, and the date.
- 70-30 Split: To emphasize what we want people to recall, we allocate disproportionate space to key points.
- Slide Title: Limited to two lines, this is the key piece of information on the slide.
- Body Content: Use brief phrases that focus listeners on what you are saying. Full sentences are distracting, and if you read them they become redundant.
- Defend the Logo: The white curve-backed Nexom or EDI logos are on every slide. Ensure that neither text nor images overlap the curve. Ask Marketing to learn more.
Q. The template text is too large. Can I adjust it?
A. Oof, the marketing team just cringed. For the reasons discussed in the letterhead FAQ above, but also more, please resist the urge!
Sitting sixteen inches from your computer screen, it’s exceedingly easy to read fonts as small as 10 points. But when you’re delivering a presentation in a massive hall with a decades-old projector on its last legs shining onto a screen much too small for the room (if you’re lucky enough to get a screen), you’ll wish the standard template text was twice as big.
Rule of thumb: People who win at presentations never have to apologize to the back of the room because they can’t read what’s on the slide. (This is also why we discourage putting tables of data on slides.)
Q. Do we have to create our slides from scratch?
A. Good news! Over the course of more than five years, Nexom and EDI have been refining its presentations and the Marketing team has retained the slides that work best.
If you need to deliver a presentation about Nexom or EDI, check out NEX Global Staff\Marketing\Presentations (PowerPoints, Masters), or let Marketing know, and chances are they’ll have the slides already to meet your specific PowerPoint needs.
Our Business Cards, Explained
- Name: Along with our logos, by far the biggest thing on the card because, if people remember that, they can look up your phone number if they need it and pretty easily figure out your email address as well.
- Designation & Title: Graduate degrees and/or designations relevant to the position appear here, with the individuals official title listed after.
- Email & Phone Number: Our most direct, relevant contact information takes precedence.
- Office Contact Info: Mailing address and office line, as well as the standard Nexom URL.
- Curve:We’ve stacked the curves here to reflect how the two brands complement each other.
- Logos:Everyone in the company has both logos on their cards, reflecting the integrated organization.
- Corners:A mix of curves and sharp corners that create a distinct look and evoke the flow of our logos.
Q. I’ve run out of business cards! Help!
Q. My information has changed. How do I get new business cards?
Q. I started six months ago. Can I have business cards?
A. Because every EDI and Nexom employee can be called upon to represent the company at a moment’s notice, we feel it important that every employee have access to up-to-date business cards. If you don’t have them, contact Marketing!
OUR EMAIL SIGNATURES, EXPLAINED
- Logos: Presented without tagline, given that our logo is too small in the space alotted by an email signature to allow for what would be the tiny text of a tagline.
- Name: Uses the email signature-sized equivalent of our title font.
- Designation & Title: As on the business card, graduate degrees and/or relevant designations are in green, with the individual’s title in blue.
- Email & Phone Number: Let’s keep the focus on the ways people want to contact us anyway.
- Office Contact & URL: Refers to the individual’s office, toll-free number, and the company URL for those looking to reach out in other ways.
- Social Icons: In our ever-connected online world, we want those we communicate with to know that our company is engaged and offer them one-tap access to our social media accounts.
- Smaller Logos: Again, presented without tagline, but shrunk down to save space.
- Name: Remains the same size, since this is literally the point of the signature.
- Phone Number & Email: All on one line, saving height.
- URL: Occasionally replies will still end up in the hands of people who don’t know us; highlighting the URL ensures they have a way to follow up on us.
Q. Why are there separate Full and Reply signatures?
A. By popular demand, Nexom’s provided our team with both, because we recognize that, although we’ve worked hard to represent our brand in a compact space, the Full Signature still takes up a few lines. When you’re emailing back and forth internally, or sending a response to someone externally who knows us well, scrolling past the full signature becomes tiresome (and can eat up an extra page when printed).
The reply signature is more compact, less intrusive, and still gives the key information for quick access to those who might need it.
FONTS & TYPEFACESWe do our brand a big favour when we stay consistent with the words we write, including in terms of how the words look. Those both inside and outside our organization can instantly recognize our documents by not just the medium they’re printed on, but also our distinctive Titillium typeface, displayed in large gray letters as a title or in rich blue letters as headings.
|Typeface||Titillium Web Bold||Titillium Web Bold||Titillium Web Regular||Roboto Condensed (if available; otherwise Arial)|
|Color||New Gray||Legacy Blue||New Gray||New Gray|
|Size||48 pts.||26 pts.||20 pts.||11 pts.|
|Tracking||-50 thousandths of an em.||-50 thousandths of an em.||-25 thousandths of an em.||None|
|Paragraph Spacing||30 pts before; 12 pts after.||18 pts before; 12 pts after.||12 pts before; 12 pts after.||12 pts before; 12 pts after.|
|Leading||75% of size.||85% of size.||85% of size.||115% of size.|
Color Swatch Legend
Color Representation: How it shows up on your screen may vary, but this is the best we can do to show you what it looks like.
Color Name: We’ve started off on a pair of pretty self-explanatory categories.
Pantone Coated: A color defined as a ratio of inks that professional printers mix, for use on paper that is coated so ink sits on the surface.
Pantone Uncoated: Another ratio of inks, optimized to replicate the color on uncoated paper that absorbs ink.
RGB: For screens like TVs, computers and phones. Colors are additive light, meaning you start at zero with no light (black) and add amounts (on a scale of 0 to 255) of Red, Green, and Blue colored light to create colors, to a maximum of white.
CMYK: For home and office printers. Colors are subtractive, meaning you presumably start at zero with white paper and add a volume (on a scale of 0% to 100%) of Cyan, Magenta, Yellow, and “Ketone” (Black) ink or toner to create colors.
HTML: Hexadecimal code for recreating the color online.
Primary Color Palette
These are the colors we want to make famous. They’re the colors in our logo, they’re the ones we want people to see and think “Nexom.”
Coated Paper: 446C / C4-M2-Y2-K88
Uncoated: Black 6U / C59-M59-Y58-K37
Digital: R:66 G:66 B:67 / HTML #424243
Coated Paper: 124C / C0-M31-Y98-K0
Uncoated: 7406U / C0-M19-Y100-K0
Digital R:241 G:184 B:45 / HTML #F1B82D
Coated Paper: 2172C / C85-M50-Y0-K0
Uncoated: 300U / C100-M41-Y0-K28
Digital: R:27 G:117 B:187 / HTML #1b75bb
Coated/Uncoated Paper: C0-M0-Y0-K0
Digital: R:255 G:255 B:255 / HTML #ffffff
SECONDARY COLOR PALETTE
Sometimes you need more than four colors. While we prioritize the above primary palette, this secondary palette has been chosen to complement our primary colors and give us a defined range of options to use that look intentional and professional. (You might recognize a few of them as being associated with some of our Core Values.)
534C / 295U
R:31 G:53 B:94
Tubbs Hill Turquoise
5477C / 330U
R:75 G:100 B:100
Idaho Mountain Purple
7662C / 2612U
R:125 G:75 B:125
7618C / 173U
R:225 G:100 B:75
377C / 390U
R:121 G:154 B:0
Manitoba Clay Gray
Cool Gray 9C / 425U
R:125 G:125 B:125
715C / 130U
R:250 G:150 B:50
7486C / 365U
R:200 G:225 B:150
420C / Cool Gray 2U
R:200 G:200 B:200